Please see our page on troubleshooting authenticator issues. You're all set! Remember, if you log in to any unrecognised computers you'll need to have your mobile device with you. Enter the 6 digit code generated by your mobile device.That’s why we’ve launched the new RuneScape Authenticator. If the QR code doesn’t work, click ‘Can’t scan the code?’ We know how much your account means to you, and we want to help you keep it safe from unsavoury characters out there on the internet.Log in to your Authenticator account settings.So long as your registered email address is secure and you don't share your 6 digit code your account will remain secure, even if a hijacker finds out your password.īefore you can enable the authenticator you'll need an authenticator app installed on your device, we recommend Google Authenticator or Microsoft Authenticator. You can protect your account with an authenticator app, this adds an extra layer of security by asking you to input a unique code sent to your mobile app every time you log in. Log in to your account management Under Two-step Authentication toggle the setting for Security codes via authenticator app Follow the on screen prompts Make. Youve asked for more transparency, and what. If you've upgraded to a Jagex account, please head to our Two-step authentication article on the Jagex Support Centre. Jagex Accounts are the future of account security, and if you missed it, it went into Open Beta back in April This means that everyone can now upgrade to a shiny new Jagex Account Now its been in Open Beta for a few months we wanted to share an update on how the beta is progressing. If this doesn't help, you may be facing an issue with your browser or the website, follow these steps to troubleshoot a website issue.Set up an authenticator app for enhanced account security. If your authenticator is not remembering you for 30 days even though the checkbox is ticked, try logging in to your account on the website. You get that code on runescape website when you setup your authenticator. In your case you may need to disable authentication on your account and set it up again. If this doesn't help, try copying and pasting the link into an incognito browser. You only get the qr code when setting up 2 step, after that the authentication code changes every x seconds on the device you have the authenticator on. ![]() Making a new request will invalidate any previous requests, even if you haven't received them yet. To set up the RuneScape Authenticator, a player must visit the Authenticator landing page. In addition, RuneScape Customer Support received 354 queries in regards to JAG issues last week - and just under 17,000 requests regarding JAG over the course of a year. It is compatible with Google Authenticator. We introduced RuneScape Authenticator as JAG was underused and complex in reality, only 22 of active players were protected by it. If you've received the email to disable your authenticator but the link is invalid, try only making one request and waiting for it to arrive. RuneScape Authenticator edit edit source The RuneScape Authenticator is an additional layer of protection players can utilise on their accounts. Give it around 15 minutes, if it still hasn't arrived follow our advice on not receiving emails. The email to disable your authenticator can sometimes take a little while to come through. If you're sure you've entered the correct code but it's not being accepted make sure the time and timezone on your mobile device and computer are the same. If you've run into a problem with your authenticator app you're in the right place! We've put together some of the most common problems and their solutions below. If you've upgraded to a Jagex account, please head to our Two-step authentication article on the Jagex Support Centre. This will be used to remove your Authenticator if you dont have access to it any more, and prevents compromised emails being used to steal accounts. They aim to be a successor to the pre-2023 login system of RuneScape and Old School RuneScape and the RuneScape Authenticator.1 These accounts provide increased security and stability, using modern industry-standard technology2. Common authenticator issues and how to solve them. Jagex Accounts are a method used to access Jagex games.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |